Refund policy

Exchanges & Refunds

You’ll be pleased to know, we have a 100 day return or exchange policy for our eyewear and accessories.

We don’t ask questions! If you’re not fully happy with your selection, we won’t take it personally. We’ll give you a full refund or an exchange within 100 days of receipt.

This includes all eyewear frames and any non-eyewear objects we sell. Sorry, this doesn’t cover accidental damage, breakage or theft.

If you’re returning something because it’s not quite right for you, you’ll need to arrange and cover the cost of sending it back to our returns centre in the United States. This includes international postage if you’re sending it from outside the US. We won’t be able to refund those return shipping costs.

If your item arrives faulty, damaged, incorrect or not as described, get in touch and we’ll help put things right, including arranging your return at our expense.

Please note, refunds must be credited to the original payment method. This policy does not affect your statutory rights.

Talk to us! If you have any feedback, send it our way along with your return, we love fan feedback.

To begin your exchange/returns process, fill out our contact form here.